Care Quality Commission Praises our Community Care Service
The Community Service team at Wessex Care in Salisbury is celebrating an overall “Good” award after their latest CQC inspection, including an “Outstanding” rating for the leadership team.
The CQC Report praises the exceptional support and leadership offered by the service to people, their relatives and to staff. The Wessex Care service offers domiciliary support to a range of clients who wish to continue living in their own homes.
The Head of Care, Agnes Atras, assesses the needs for every care package and oversees and reviews its implementation to ensure that each client receives an appropriate, bespoke service. This can cover virtually every aspect of daily life, from washing and dressing to shopping and decorating. The team can help with preparing fresh meals, doing the laundry, walking the dog, tidying the garden or helping with form filling and even using the internet.
The CQC Report includes quotes from clients and their relatives who commented that the staff are, “brilliant,” and that, “They don’t rush me at all, they treat me with respect.” Following client requests, the team now includes a male care worker too.
At the heart of the success is a dedicated, happy and caring team of individuals supported by strong leadership, a comprehensive induction programme and rigorous, on-going training, including for some specialist areas. Team members are in constant electronic communication with the management team in order to keep everyone up to date and they have access to the new fleet of distinctive Wessex Care cars for travelling to visits (and home if they finish late).
If you would like to find out more about joining the Wessex Care Community Services team as a Care Worker, please call the Head Office.
WESSEX CARE SPONSORS ROYAL BRITISH LEGION 2017 REMEMBRANCE CONCERT
Matthew and Pauline Airey were delighted to join the audience at the Royal British Legion’s 2017 Remembrance Concert at Salisbury City Hall.
After supporting the concert in previous years, Wessex Care stepped forward as the main sponsor for this year’s event in aid of the Royal British Legion’s Poppy Appeal.
The aptly named “Babes & Brass” concert featured the Opera Babes (who have performed at the Festival of Remembrance and the Classical Brit Awards, as well as live on BBC Radio 2) along with The Woodfalls Band, West of England Champion Band of 2017, freshly returned from the National Brass Band Championships of Great Britain at the Royal Albert Hall.
The programme included popular classical pieces such as “The Cats’ Duet” by Rossini, “Ode to Joy” by Beethoven and “The Drinking Song” from La Traviata by Verdi.
After the concert, Matthew Airey said that he had found the evening, “moving but uplifting,” reminding him of friends and family who had served or supported serving individuals, and how important it is that they are not forgotten.
He stated that, “It’s a privilege to support and be part of this annual concert and the very special charity that is The Royal British Legion.” Wessex Care has committed to support the concert again in 2018 – which will commemorate the Centenary of the end of the First World War.
KIMBERLY WEST CARE CENTRE OPENS
As the doors of Wessex Care’s Kimberly West Care Centre opened on Friday 12th May, the group’s Founding Directors, Matthew & Pauline Airey, proudly welcomed residents and their families into one of the UK’s most advanced Care Centres – right in the heart of Salisbury.
Seven years from concept to completion Kimberly West is the culmination of the couple’s vision for 21st Century care – drawing on over 70 years’ combined experience in the Nursing, Social Care, Care Home and Community sectors.
The opening coincided with Wessex Care signing a new contract, funded by the Better Care Fund, to support Wiltshire Council and the Wiltshire Care Commissioning Group (CCG) in developing Intermediate Care (I/C) services with two key objectives:
a) to provide specialist services and beds for GP referrals to help reduce hospital admissions
b) to provide specialist rehabilitation beds as a ‘stepping stone’ enabling adults and older people to leave hospital and recuperate safely before returning home.
Kimberly West is Phase I of a multi-million pound development programme specifically designed to meet the needs of vulnerable adults and older people. Phase II will see work commence on demolishing and rebuilding the original Kimberly House to the same exacting specifications.
The five year programme across all of their existing homes will see Wessex Care doubled their total number of beds to 250. This will enable them to provide central, residential, day and community service access to a range of rehabilitation and divergence support services; from high-end nursing through to dementia, mental health and challenging behaviour in six cutting edge Care Centres.
The Salisbury community will also benefit from 150 new employment opportunities and the extensive additional revenue for the local economy from the group’s spending power.
Mr & Mrs Airey said that their Care Centres, “Buck the trend for multi-roomed ‘hotel style’ care homes. Accommodating no more than 30 residents they will allow staff to spend more quality nursing and care time with residents.”
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